Based in the heart of Derby, Naturally Flawless Aesthetics is dedicated to delivering the highest standards of patient care in a safe and welcoming environment. We offer a range of advanced non-invasive and minimally invasive therapeutic treatments, and we place patient safety and infection prevention at the centre of everything we do.

Naturally Flawless Aesthetics has a strict and proactive policy for Infection Prevention and Control. A comprehensive set of protocols and standard operating procedures are in place to minimise the risk of infection for patients, visitors, and staff across all areas of the clinic.

We actively monitor, review, and update our practices in line with the latest national healthcare guidance. This ensures our standards remain robust, evidence-based, and responsive to emerging risks.

Our Registered Manager and Infection Control Lead, Natalie Fletcher, oversees all aspects of infection prevention within the clinic. The Infection Control Lead ensures that all policies are adhered to and that our team receives regular training and support to maintain best practice in every aspect of their work.

To ensure a consistently high level of infection control, we have implemented the following measures:

• Dedicated Infection Control Lead: Responsible for monitoring compliance, overseeing audits, and implementing improvements.

• Specialist healthcare cleaning contractors: Delivering medical-grade cleaning in all treatment areas.

• Clinical waste management services: Ensuring safe and compliant disposal of all clinical waste.

• Medical laundry services: All linens and garments are handled and processed according to healthcare standards.

• Sterilisation procedures for surgical instruments: All instruments are cleaned, sterilised, and stored in compliance with infection prevention standards.

• Routine audits and monitoring: Including hand hygiene audits, sharps audits, environmental/cleaning audits, and waste management audits.

• Ongoing staff training: All team members receive induction and refresher training in infection prevention and control.

Naturally Flawless Aesthetics conducts regular internal audits and monitoring to ensure compliance with our policies and protocols. Findings are reviewed at our Clinical Governance Team meetings, and any necessary improvements are implemented promptly.

We also closely track infection rates and patient outcomes. To date, no concerning trends or major issues have been identified, reflecting the effectiveness of our systems and staff commitment.

Through continuous auditing, training, and strict adherence to our protocols, Naturally Flawless Aesthetics maintains a high level of infection control and patient safety.

For further information about Infection Prevention and Control at Naturally Flawless Aesthetics, please contact our Registered Manager and Infection Control Lead, Natalie Fletcher.