POLICIES & COOKIES

Naturally Flawless Aesthetics is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we

collect, use, disclose, and protect your personal information when you visit our clinic, use our website, or otherwise interact with us.

  • Our website uses cookies to improve your user experience. Cookies are small text files that are stored on your computer or device when you visit a website.

    They allow the website to remember your actions and preferences (such as login information, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

    We use the following types of cookies:

    • Essential cookies: These cookies are essential for the website to function and cannot be turned off. They help to ensure that the website is secure and that your preferences are remembered.

    • Performance cookies: These cookies help us to understand how visitors use our website. This information is used to improve the website and make it more user-friendly.

    • Functionality cookies: These cookies allow us to provide certain functionality on our website, such as remembering your login information.

    You can delete all cookies stored on your computer at any time. However, this may result in you having to re-enter your information each time you visit a website. You can also control the types of cookies that are stored on your computer by setting your browser preferences.

  • The website www.naturallyflawlessaesthetics.co.uk and its owner takes a proactive approach to user privacy and ensures necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

    The information contained in this website is for general information and for the purpose of informing customers about their purchase process in undertaking services from Naturally Flawless Aesthetics. The information is provided by Naturally Flawless Aesthetics and we endeavour to keep all information up to date and correct. However, we reserve the right to revoke information upon our discretion. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability regarding the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

    Through this website we present the ability for you to link to other websites which are not under the control of Naturally Flawless Aesthetics. We have no control over the nature, content and availability of external sites linked to through www.naturallyflawlessaesthetics.co.uk. The inclusion of any links does not necessarily imply a recommendation or endorse any views expressed within them.

  • We collect the following types of personal information about you:

    • Identification information: This includes your name, address, phone number, email address, and date of birth.

    • Health information: This includes your medical history, treatment records, and prescription information.

    • Financial information: This includes your payment information, such as your credit card number or bank account details.

    We collect this information in a variety of ways, including:

    • When you register as a patient at our clinic.

    • When you make an appointment or schedule a procedure.

    • When you fill out a form on our website.

    • When you communicate with us by email, phone, or text message.

  • We use your personal information for the following purposes:

    • To provide you with medical care.

    • To bill you for your medical care.

    • To communicate with you about your medical care.

    • To improve the quality of our medical care.

    • To comply with applicable laws and regulations such as UK GDPR.

    We may also use your personal information for the following purposes, but only if we have your consent:

    • To send you marketing communications.

    • To share your personal information with a third-party partner (see below for more information).

  • We will not disclose your personal information to any third party without your consent, except in the following circumstances:

    • To provide you with medical care. We may disclose your personal information to other healthcare providers who are involved in your care such as pathology laboratories, your GP, referring clinicians etc.

    • To bill you for your medical care. We may disclose your personal information to insurance companies and other payers.

    • To comply with applicable laws and regulations. We may disclose your personal information to government agencies or other entities only as required by law.

  • Users contacting www.naturallyflawlessaesthetics.co.uk and/or its owner do so at their own discretion. Any personal information provided through contact form submissions or direct contact made to Naturally Flawless Aesthetics via telephone, email, social media or any other communication method will remain secure within the application used by Naturally Flawless Aesthetics to process that information. For example, by emailing Naturally Flawless Aesthetics your email address and any information you provide on that email communication will be stored by Naturally Flawless Aesthetics, using the secure email service provider chosen. You will also, by making this communication, be agreeing to Naturally Flawless Aesthetics making contact with you directly for the purposes outlined in your initial communication. Naturally Flawless Aesthetics will not add you to a mailing list, or pass your information onto a third party as a result of this communication. You will also not be contacted directly by Naturally Flawless Aesthetics regarding matters outside of the initial subject area unless deemed by Naturally Flawless Aesthetics as an area of immediate interest relating to the benefit of yourself or your business. After three years of continued non-contact, your personal information will be deleted. Every effort has been made to ensure a safe and secure form to email submission process, including using reputable secure services, hosting and password security regarding access to the information provided.

    This is by no means an entire list of your user rights in regard to receiving email marketing material. If you would like to find our more about your communication rights, please visit www.ico.org.uk.

    If you would like to remove your information after having contacted Naturally Flawless Aesthetics in this way, please contact me directly on hello@naturallyflawlessaesthetics.co.uk and I will remove your information within 30 days honouring the right to be forgotten under the GDPR.

  • www.naturallyflawlessaesthetics.co.uk operates an email newsletter program, used to inform subscribers about products and services supplied by this website, and blog posts/news/articles that may be relevant. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. The online processor used in this instance is Squarespace and this is where your data will be securely held.

    Subscriptions are taken in compliance with GDPR and on the lawful basis of consent, which will be digitally recorded by Squarespace.

    Email marketing campaigns published by this website or its owner may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity includes; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

    This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

    In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

    If you would like to remove your information after having signed up to Naturally Flawless Aesthetics’ mailing list, please use the un-subscribe function mentioned in the paragraph above, or contact me directly on hello@naturallyflawlessaesthetics.co.uk and I will remove your information within 30 days honouring the right to be forgotten under the GDPR.

  • Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.websitename.co.uk.)

    The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

  • Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

    Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

    This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

    This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

    Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

  • This website uses tracking information and analytical software to review performance and assist in improving both the website and the marketing activity used to attract people to this website. This information does not carry personal details or information which could render an individual identifiable. This information is used to profile data such as the location website traffic is coming from or the pages that are most well used within the website. This information is gathered on this website by the use of cookies. When visiting this website you have the option to restrict the use of cookies for the duration of your visit by choosing to not opt into the pop up option at the top of the screen. Please be aware, this may cause some elements of the site to be restricted in functionality.

  • You have the following rights with respect to your personal information:

    • The right to access your personal information.

    • The right to rectify your personal information.

    • The right to erase your personal information.

    • The right to restrict the processing of your personal information.

    • The right to data portability.

    • The right to object to the processing of your personal information.

    To exercise any of your rights, please contact us or speak to a member of the team onsite.

  • We take reasonable steps to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. These steps include:

    • Physical safeguards: We use security measures to protect our physical facilities from unauthorised access.

    • Electronic safeguards: We use encryption and other security measures to protect your personal information when it is transmitted electronically.

    • Administrative safeguards: We have policies and procedures in place to protect your personal information.

  • Naturally Flawless Aesthetics is a business owned and managed by Natalie Fletcher. The registered business address is 1 Tamworth Street, Duffield, Derbyshire, DE56 4ER.

  • We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.